Dazz Electric Refund & Return Policy

Last Updated: January 14, 2026

At Dazz Electric (Dazz Interior Electricals), we want you to be fully satisfied with your purchase. Please read our Refund & Return Policy carefully.

1. Eligibility for Refunds & Returns

• Only products purchased from Dazz Electric’s official website are eligible.
• Products must be in original condition, unused, and with all packaging intact.
• Claims for lost or damaged items must be made within 7 days of delivery.

2. Lost or Damaged Items

If your product is lost or damaged during shipping, we will provide a full refund or replacement. You must report the issue by contacting us within 7 days of delivery.

3. Refund Process

• Refunds will be processed to the original payment method.
• Domestic refunds are generally completed within 5-7 business days.
• For cash on delivery orders, refunds will be arranged via bank transfer or store credit.

4. Non-Refundable Items

• Products that have been used, altered, or damaged by the customer are not eligible.
• Items purchased from third-party sellers are not eligible.

5. Returns Process

1. Contact our customer service team via email or phone.
2. Provide your order number and reason for return.
3. Follow the instructions given for returning the item.

6. Shipping for Returns

– The customer is responsible for return shipping costs unless the item is lost or damaged.
– Returned items must be sent in secure packaging to prevent further damage.

7. Changes to This Policy

We may update this Refund & Return Policy from time to time. All changes will be posted on this page with the updated “Last Updated” date.

8. Contact Information

For questions or concerns regarding refunds or returns, contact us:
Dazz Electric (Dazz Interior Electricals)
Address: No 433, Janajaya City, Welikada, Rajagiriya, Sri Lanka
Email: info@dazzelectric.lk